Offline printer checklist
Power and cablesConfirm the printer is powered on and USB or network cables are seated correctly.
ConnectionCheck Wi‑Fi status, network selection and whether the computer is on the same network.
Printer statusRemove pause/offline status and make sure the correct printer is selected.
SoftwareConfirm the appropriate driver or print software is installed for your operating system.
Ready to connect?
Start the guided offline-printer workflow and provide your name and phone number.
Common offline symptoms
Printer shows Offline
Wi‑Fi disconnected
Jobs stuck in queue
USB not detected
Network printer missing
Driver unavailable